Global Service Jam

The Global Service Jam is a non-profit volunteer activity organized by an informal network of service design aficionados who all share a common passion for growing the field of service design and customer experience.

For the Jam I attended, our team designed a prototype to help homeless people in Los Angeles. Called Up, our project aimed to help individuals who are homeless, or in danger of being homeless, to become self-sufficient and feel valued. We wanted to mitigate the downward spiral and create opportunities so people can propel themselves out of homelessness.


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